HTX strengthened its security and user asset protection in August. The exchange issued 246,126 security alerts, blocked 40 phishing and fake sites, intercepted 9 withdrawals to scam addresses (saving users 29,656 USDT), froze 348,300 USDT linked to 16 external theft cases, and added 550 new addresses to its blacklist. It also prevented a loss of 123,175 USDT in 8 blacklisted deposits.
On reserves transparency, HTX, as one of the earliest movers in adopting the Merkel Tree Proof of Reserves, extended its PoR disclosures to 35 consecutive months. The reports expand asset coverage from eight to nine with the addition of WLFI, and all major assets continue to show reserve ratios at or above 100%. Users can access the monthly updated reports from the “Assets – PoR Reports” page on the HTX official website.
Throughout August, HTX’s customer support team efficiently managed 106,266 service requests from 251,892 users through its online support and ticketing systems. Most inquiries were related to P2P trades and on-chain transactions. The team maintained a user satisfaction rate above 80%, reflecting its efficiency and professionalism.
In August, HTX combined trading growth, ecosystem expansion, and product innovation with transparent asset management and global brand building. By adhering to its user-first philosophy, HTX is seeking to build resilience and long-term value for both its community and the broader industry.
About HTX
Founded in 2013, HTX has evolved from a virtual asset exchange into a comprehensive ecosystem of blockchain businesses that span digital asset trading, financial derivatives, research, investments, incubation, and other businesses.
As a world-leading gateway to Web3, HTX harbors global capabilities that enable it to provide users with safe and reliable services. Adhering to the growth strategy of “Global Expansion, Thriving Ecosystem, Wealth Effect, Security & Compliance,” HTX is dedicated to providing quality services and values to virtual asset enthusiasts worldwide.
To learn more about HTX, please visit https://www.htx.com/?invite_code=9cqt3 or HTX Square. For further inquiries, please contact [email protected].
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The post first appeared on HTX Square.
