We don’t collect feedback to fill reports. We use it to build momentum, transforming ideas into real improvements across areas like verification, trading and funding.
Here’s how your voice has already changed the platform.
Verification: faster, smarter, frictionless
You told us verification was taking too long. So we rebuilt it.
Now it’s smoother and faster, with new options designed to cut friction – from device location verification and smarter ID capture to seamless desktop-to-mobile handoff and non-document verification in the U.S.
Less waiting. Less paperwork. More trading. Verification should build momentum, not a barrier – and now it does.
Clarity that moves with you
When it comes to trading, clarity is everything. You told us tracking performance meant exporting data and building your own spreadsheets. That broke your flow. So we fixed it.
Average price and unrealized P&L (UP&L) are now built right into Kraken Pro. You can see your entry points, gains, losses and progress instantly – all without leaving the platform.
This isn’t just about convenience. It’s about trading with total awareness – sharper, faster and more confidently than before.
Smarter control with OCO orders
Traders wanted more control, to manage risk and reward in a single move.
So we delivered OCO (one cancels the other) orders.
Set your take profit and stop loss together. When one triggers, the other cancels automatically. You get precision without constant monitoring – your strategy defined up front, your edge protected.
Funding refined
You asked for improved speed, transparency and flexibility. Which inspired:
Push notifications for withdrawals: get real-time alerts the moment something needs your attention. No guessing, no refreshing — just clarity when it matters most.
Expanded rails in Latin America: PIX is now live in Brazil and local bank transfers are available in Argentina. Faster processing, fewer intermediaries, less friction.
Funding should move as fast as your trading, and we’re working to make that happen.
Built by feedback, driven by you
Each of these improvements started with your voice. From faster verification to smarter trading tools and seamless funding, your feedback shaped what we addressed – and it will continue to do so.
You keep letting us know how we can improve. We’ll keep listening. We’ll keep building.
Because your crypto journey doesn’t just happen on Kraken – it happens with Kraken.
Ready to experience what you helped build?
Explore the latest updates on Kraken Pro and see how client feedback continues to move the platform forward.
The post appeared first on Kraken Blog.
