After strong results across client engagement, retention, and long-term client value, we are now opening our VIP program more broadly to the market.
Setting a new benchmark for high-value service
Kraken VIP is designed for clients who value discretion, precision, and depth of relationship — and who expect their platform to match the scale and seriousness of their capital.
The program combines privacy-first design with meaningful, experience-led engagement to deliver a level of service rarely seen in the digital asset space. The offering includes:
Dedicated relationship management
Each member is paired with a specialist VIP Relationship Manager, backed by 24/7 support, direct multichannel access, and early insight into Kraken’s full product ecosystem.
VIPs also receive access to Kraken subject-matter experts spanning product, engineering, liquidity, custody and infrastructure, providing insight to power their trading experience.
Global experiences
Through Kraken’s partnerships and global networks, VIPs gain access to extraordinary experiences, spanning from Formula 1 and elite football, to private cultural events and intimate regional meet-ups not available to the general public.
These experiences create high-value connections both with Kraken and the broader VIP community.
Access to a private network of leaders
Kraken VIP connects members to a global circle of founders, allocators, family offices and long-tenured crypto natives.
This private network enables the exchange of insights, the exploration of new opportunities and the formation of long-term relationships built on sophistication and aligned crypto conviction.
Early product access and influence
Members receive early access to new features, private beta invitations, and structured feedback sessions that allow VIPs to directly shape the products driving Kraken’s ecosystem.
Premium service and engagement benefits
VIPs enjoy tailored onboarding, 1:1 strategic analyst sessions, milestone recognition, seasonal gifting, curated product tours, direct feedback channels and bespoke “surprise and delight” moments designed to reinforce their importance to Kraken.
Kraken Co-CEO Arjun Sethi: “Ultra high-net-worth clients don’t come to us for speed alone – they come to us because they expect a partner who matches their ambition and understands what true scale looks like. Kraken VIP was built for them. It offers unprecedented access, influence, and an elevated experience that doesn’t exist anywhere else in the digital asset ecosystem. Kraken VIP defines the future of premium crypto service.”
Eligibility and participation
Membership to Kraken VIP is offered through qualification based on ecosystem activity: $10M average balance on platform or $80M in annual trading volume,* application review for prospective members and select referrals.
Kraken VIP is now live and accepting interest from eligible private clients. To learn more or to be considered for the program, please visit kraken.com/vip.
