Output log and errors

The output log can be used to find all details of orders and other related subjects that can be reported about your Hopper or the exchange. A very common misinterpretation about the log is that buy or sell orders did not buy or sell. It happens relatively often that buys/sells are triggered but are not actually bought because of drastic price changes, the orders not filling or other reasons. The output log actually mentions that it was unable to place the buy, and why.

All errors mentioned are precautions and notifications about something that the Hopper is not receiving properly or something that might not be set properly. Make sure you double check your config every once in a while and notice that many errors are created because information cannot be received from the exchange. Do not panic straight away and be patient. These kinds of errors might occur for a few hours, but it should be resolved after a while or even after refreshing the webpage.

What if I waited a couple of hours but my hopper still puts out weird errors?

If you noticed errors occurring and you waited for a while, seeing the error occur every couple of seconds, there are some things that you can do and check before contacting support.

If these steps didn't help, perhaps you can find your answer in our known errors list.