# Run the troubleshooter

`GET https://api.cryptohopper.com/v1/hopper/{id}/troubleshooter`

Part of [Hoppers](https://www.cryptohopper.com/api-documentation/api-reference/hoppers.md) in the Cryptohopper API reference.

Runs the troubleshooter checks for the hopper, such as subscription, enabled state and config errors, and returns each check with its result. The checks depend on the bot type.

OAuth scope: `read`

status is 1 when the check passed and 0 when it failed.

## Headers

| Name | Type | Required | Description |
|---|---|---|---|
| `access-token` | string | yes | The OAuth access token of the user. |

## Path parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `id` | string | yes | Hopper ID. |

## Query parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `platform` | string | no | web or app: picks the wording and help links for the website or the mobile app. Default web. |
| `lang` | string | no | Language of the returned texts, as a language code such as nl or de. Default the Accept-Language header, else English. |

## Example request

```bash
curl "https://api.cryptohopper.com/v1/hopper/HOPPER_ID/troubleshooter" \
  -H "access-token: YOUR_ACCESS_TOKEN"
```

## Response

Example response (illustrative values):

```json
{
    "data": {
        "troubleshooter": [
            {
                "title": "Do you have an active subscription?",
                "status": 1,
                "description": "You have an active and valid subscription for this bot."
            },
            {
                "title": "Is the bot enabled?",
                "status": 1,
                "description": "Yes, the bot is enabled."
            }
        ]
    }
}
```

Status codes: 200. Errors return JSON with `status`, `error` and `message`, plus a numeric `code` when the error comes from the API itself rather than the gateway.